Support

Contact

Email us at:

support@pharmacyai-app.com

We aim to reply within a few business days.

Before you write

• TravelHealthAI is educational only — not medical advice or travel clearance
• Review Privacy for how on-device data, Sync, and optional AI work
• Review Terms for the scope of the product

Common questions

Is this medical advice?

No. TravelHealthAI provides general educational information for travel health preparation. Always consult a qualified clinician for personal decisions.

Does my Care Card work offline?

Yes. After you generate a Care Card, it stays on this iPhone so you can open it without a network connection.

What leaves my iPhone if I use AI?

Only after you consent. We send the minimum finding and trip context needed to explain a readiness item to our secure service. Provider keys never live on your iPhone. No ads. No tracking.

How do I delete my data?

In the app: Profile → Privacy → Delete all local data. That removes trips, packing, Care Cards, and your health travel profile from the device.

Is iCloud Sync on?

Sync is optional and currently gated off while we finish dual-device validation. Travel Mode and Care Card still work fully on-device.